Ben Virdee-Chapman

Puma

PUMA is a true powerhouse in the world of sporting apparel, footwear and accessories.

Kiehl’s

Case StudiesBy Ben Virdee-Chapman April 16, 2019

Kiehl’s specializes in premium hair, skin, and body care products.

Creating the Ideal Customer Experience Using UX Best Practices and AI

WebinarsBy Ben Virdee-Chapman March 23, 2019 Leave a comment

Hosted by Redstage Worldwide and HiConversion.

Cart Abandonment Rate Analytics

eBooksBy Ben Virdee-Chapman March 19, 2019 Leave a comment

Average abandonment rate is around 70%, indicating a huge untapped opportunity for improvement and revenue growth.

4 Steps to a Better Customer Experience in 2021 [WIth Examples]

RESOURCESBy Ben Virdee-Chapman March 13, 2019

4 Steps to a Better Customer Experience in 2021 [WIth Examples] Have you ever looked at your website with the intention to optimize but felt overwhelmed at all of the testing possibilities? We’ve all been there. Between all of the different page classes, the hundreds of existing elements, and the ideas generated from everyone at…

Optimizing the Customer Experience Across Multiple Audiences

White PapersBy Ben Virdee-Chapman February 25, 2019 Leave a comment

A clear, concise guide to better understanding the importance and implications of optimizing your site’s search and navigation.

Building a Lasting eCommerce Revenue Growth Program

WebinarsBy Ben Virdee-Chapman February 17, 2019 Leave a comment

Digital intelligence is the next e-commerce growth frontier for your business.

Customer Powered E-Commerce

eBooksBy Ben Virdee-Chapman February 7, 2019 Leave a comment

Learn how you can put your business on the path of sustainable revenue growth and high competitive advantage.

Win Customers With Continuous Optimization

WebinarsBy Ben Virdee-Chapman January 8, 2019 Leave a comment

Forrester Research – Lancome – Rockport – HiConversion

Timex

Case StudiesBy Ben Virdee-Chapman December 5, 2018

This Timex campaign clearly illustrates the need to continually optimize online customer experiences— especially during the high-stakes holiday period.

Author Archives: Ben Virdee-Chapman